Locked out of your car or van?

It happens to everyone

Lockouts are one of the most common calls I get. Keys get dropped on the seat while unloading shopping, shut in the boot with the dog lead, or left in the ignition when a door is locked from inside. Some cars lock themselves if a door is shut with the key fob still inside, and flat key batteries or a failed central locking can leave you stuck outside even when the key is in your hand.

Getting you back in without damage

I use non-destructive entry methods wherever possible, so the aim is always to open the car the way it was designed to open, without breaking glass or damaging the door or paintwork. Once you’re in and the keys are back in your hand, I’ll check the locks and windows are working as they should.

If the reason for the lockout is a key that no longer works, a fob that won’t open the doors, or a key snapped in the lock, I can usually sort that on the same visit too. See key fob repair and broken key extraction.

What to do while you wait

• If a child or pet is locked in a hot car, call 999 first. Don’t wait for a locksmith.
• Check every door and the boot. It sounds obvious, but sometimes one isn’t locked.
• Check whether anyone has a spare key nearby. If they do, that might be quicker.
• Stay somewhere safe, especially at the roadside. Keep your phone charged so I can call you when I’m close.

What I’ll need from you

• The registration and make of the car.
• Where the car is, such as a street name, car park or postcode. The quote form has a box for a postcode.
• Where the keys are, if you can see them, and whether the car is a push-button start.
• Photo ID. Once the car is open, I’ll ask to see proof that it’s yours, such as the V5C logbook or insurance documents.

Where I can help

I cover from Chelmsford up to Bury St Edmunds, including Ipswich, Colchester, Felixstowe and the towns in between, 7 days a week from 9am to 6pm. Driveways, supermarket car parks, work car parks, station car parks, and the roadside are all fine.

Price

Lockouts are priced by the type of vehicle and where it is. Use the quote form and choose “I’m locked out!” for an approximate guide once you send it, or just call. I’ll confirm the price by phone before I set off.